Privacy Policy

Your privacy is taken seriously on aluxebeauty.com websites ("ALuxe Beauty"). Your understanding and compliance with our Privacy Policy ("Privacy Policy") will help us provide you with an efficient and satisfying shopping experience. Our Privacy Policy covers any personal information that A Luxe Beauty obtains from you when you use the services provided on A Luxe Beauty, including but not limited to www.aluxebeauty.com and any other websites owned or operated by The O3 Group LLC.

By using the services provided on ALuxe Beauty, you consent to the terms of our Privacy Policy, including our use of information that is collected or submitted as described in our Privacy Policy. Our Privacy Policy may change from time to time, so we encourage you to check back periodically to see if we have made any changes.

1. INFORMATION COLLECTION

ALuxe Beauty collects information about visitors to provide and improve our services, communicate offers which we believe will interest visitors, and to administer our business.

Personally Identifiable Information

We may ask you to provide personally identifiable information to us voluntarily. For example, when you place an order with aluxebeauty.com, we may ask for your e-mail address, the mailing address(es) and phone number(s) of the shipping destination, your billing address, your credit card number, and your credit card expiration date. Collecting this information allows us to complete your order efficiently, to notify you of your order status, and provide personalized interaction. We also may ask you to provide personally identifiable information, such as birthday information, product commentary, and/or information about your experience with our customer service department, to us on a voluntary basis. If we ask for such personally identifiable information from you, we will either tell you how we will use the information or we will use it in conformity with this Privacy Policy.

Non-Personally Identifiable Information

We may collect and use non-personally-identifiable information from you. Like most major websites, we use "cookies" to collect non-personally-identifiable information, such as your IP address, browser type, domain name, and the specific ALuxe Beauty pages that you visit. Additional information about cookies is provided below.

Cookies

Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. We use cookies to track your preferences and purchases as you navigate through our websites and to save you from having to re-enter information every time you visit A Luxe Beauty. By using cookies to track your visits, we can make your next shopping experience at A Luxe Beauty better. To search our websites and/or place an order on aluxebeauty.com, you need to have the cookies feature of your web browser turned on. Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. Please review your browser's instructions on these functions. If you choose to disable the cookies feature of your web browser, you may not be able to place an order or otherwise use some or all of the features provided on A Luxe Beauty.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

Children Under 13 Years of Age

ALuxe Beauty is directed to adults, and do not knowingly collect personal information online from children under the age of 13. If you are a child under the age of 13, you must have your parent's or guardian's consent, and provide that consent to ALuxe Beauty, using the contact information provided below, before you provide any information on ALuxe Beauty. If you are the parent or guardian of a child under the age of 13, and you believe your child has provided personal information to ALuxe Beauty that you would like us to delete, please Contact Us

2. INFORMATION USE

The information we collect on ALuxe Beauty may be used to fulfill your requests (such as product orders and responses to email questions) and to communicate with you about our product offers and promotions. When you create an account with us, we offer the opportunity to become a member of ALuxe Beauty, so you may receive future discounts, gifts and ALuxe Beauty e-mail. You can also sign up for e-mail by providing your e-mail address through our site services or our retail stores.

3. INFORMATION DISCLOSURE

We may disclose the information we collect about you (including personally identifiable information) to third parties to comply with applicable laws, regulations, and/or governmental requests. We may also disclose such information to verify or enforce compliance with our User Agreement and Privacy Policy, to process and fill your order, reduce credit risk, protect against fraud, protect against misuse or unauthorized use of the ALuxe Beauty website, or when we believe in good faith that the law requires such disclosure. We may also disclose such information to a successor entity in connection with a merger, consolidation, sale of assets or other corporate change affecting ALuxe Beauty.

4. INFORMATION SHARING

We may share the information collected at ALuxe Beauty with agents or contractors who provide support for our internal operations. Such entities may receive personally identifiable information to allow them to perform their duties, but they may not use that information for any other purpose. In some instances, we may share non-identifying and aggregate information collected on ALuxe Beauty with third parties. If you do not want us to share the non-identifying and aggregate information we collect, please Contact Us

5. SECURING YOUR INFORMATION

ALuxe Beauty works to protect your personal information and credit card detail when you shop with us online. We use Secure Sockets Layer (SSL) technology - the industry standard - to encrypt the personal information and credit card detail you provide during the order process.
To ensure the security of your personal information, you should always provide that information over a secure connection. You can check the existence of a secure connection in one of two ways:
    (1) Look at the URL in your web browser. Whenever you are connected to a secure server, that connection will be represented in the URL as "https," rather than "http."
    (2) Look at your web browser. You know you have an SSL connection if you see a closed lock in Microsoft Internet Explorer (version 3.0 and above) or AOL (AOL 3.0 and above).

We urge you to protect your own privacy. We recommend that you do not share your ALuxe Beauty password(s) with anyone or in any unsolicited phone call or e-mail.
While ALuxe Beauty strives to ensure the integrity and security of our network and systems, ALuxe Beauty cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

6. PUBLIC FORUMS

Please remember that any information you may disclose in public areas of our websites or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

7. CONTACTING US

Please Contact Us by clicking the link.

8. OPTING OUT

If you would like to stop receiving promotions, updates and/or special offers at any time, you may e-mail us at sales@aluxebeauty.com with a statement requesting that you wish to cancel your account or that you would like to OPT-OUT of ALuxe Beauty e-mail promotions, updates and special offers.

9. LINKS TO THIRD PARTY SITES

ALuxe Beauty may include links to websites/applications that are owned or operated by third parties. Please note that this Privacy Policy does not cover the practices of those websites/applications. We encourage you to review the privacy policies on those websites/applications to see how they collect and use information.